FAQ´s
Hier findest du Antworten auf alle offenen Fragen.
Wenn doch noch etwas offen ist, kannst du uns gerne eine Nachricht im Kontaktformular oder per E-Mail schreiben.
Germany & Austria: €4.95 | Switzerland: €7.95 | EU & UK: €7.95 | Rest of the world: €12.95
Priority shipping: +€4.95
Germany & Austria 2–5 days | Switzerland 3–6 days | EU & UK 4–7 days | Rest of the world 5–8 days
- As soon as we have shipped your parcel, you will receive a shipping confirmation with a DHL tracking link by email.
- Our items are mostly made of cotton – please check the description on the individual product pages for exact details.
- The printing is done in Germany.
- We use water-based ink free of heavy metals and with non-hazardous colouring agents.
- The ink is 100% biodegradable.
- You have the right to return the items within 14 days of receiving the goods without giving any reason.
- We only accept returns of new and unworn merchandise.
- If your item is defective or missing, this must be reported to us in advance.
- Otherwise, there is no guarantee that the full purchase price can be refunded.
- If your 14-day return period has expired and no extended return period has been confirmed by us in advance, your return will automatically be sent back to you.
- Please note that Mystery products are not eligible for a refund; in exceptional cases we may exchange the items.
- We place the highest value on your security during payment transactions.
- Your information is of course only transmitted in encrypted form, so that third parties cannot read it.
- Your credit card payment is processed by a specially security-certified partner.
Contact us
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